Privacy Policy

This Privacy Policy explains how barorae.com collects, uses, shares, and protects personal information when you visit our website, interact with our services, or place an order. “Personal information” refers to information that can identify you directly or indirectly, such as your name, contact details, or online identifiers.

1. Scope

This Privacy Policy applies to information collected through our website, checkout, customer support channels, and related online services. It does not apply to third-party websites or services that may be linked from our site.

2. Information We Collect

We may collect identifiers and contact details (such as name, email address, shipping address, and phone number), order details (such as items purchased, order value, and delivery status), and account information (if you create an account). We may also collect technical data, such as IP address, device/browser information, and site usage events.

3. Information You Provide

You may provide personal information when you place an order, create an account, subscribe to emails, contact support, participate in surveys, or submit forms. If you choose not to provide certain information, some features (such as checkout fulfillment) may be unavailable.

4. Information Collected Automatically

When you browse our site, we may automatically collect technical and usage information through cookies and similar technologies. This may include pages viewed, time spent, referring URLs, approximate location derived from IP, and interactions with site features.

5. How We Use Your Information

We use personal information to process orders, provide customer support, communicate about your order, and improve our website and services. We may also use information to prevent fraud, secure transactions, comply with legal obligations, and enforce our policies, including our Terms of Service.

6. Order Fulfillment & Delivery

To deliver your order, we may share necessary information (such as recipient name, shipping address, phone number, and tracking-related details) with logistics providers and fulfillment partners. Delivery options and destination availability are shown at checkout; for additional delivery-related information, please see our Shipping Policy.

7. Payments: Stripe & PayPal

We use third-party payment processors such as Stripe and PayPal to handle payments securely. When you pay, your payment details are processed directly by Stripe and/or PayPal under their own privacy and security practices; we receive confirmation and essential transaction information (for example, payment status, amount, timestamps, and reference identifiers) to complete your order.

8. What We Do Not Store (Payment Safety)

We do not store or have access to your full card number, CVV, magnetic stripe data, or complete payment credentials on our servers. Sensitive payment data is handled by Stripe and/or PayPal using industry-standard security controls (such as tokenization and encryption) designed for secure payment processing.

9. Cookies & Similar Technologies

We use cookies (and similar technologies) to enable core site functions (like cart and checkout), remember preferences, and understand how visitors use our website. You can manage cookies through your browser settings; disabling cookies may affect certain site features, but you may still be able to place orders depending on your settings and device.

10. How We Share Information

We may share personal information with service providers who help us operate our business, such as website hosting, analytics, customer support tools, email delivery services, logistics providers, and payment processors (Stripe/PayPal). These providers are permitted to use personal information only to perform services for us and are expected to protect it.

11. Legal Requirements & Policy Enforcement

We may disclose information if required to comply with applicable laws, lawful requests, or legal processes. We may also share information to protect our rights, users, and operations, including investigating suspicious activity, enforcing our policies, and addressing disputes or chargebacks.

12. International Data Transfers

If you access our site or place orders from outside the United States, your information may be transferred to and processed in countries where we and our service providers operate. When required, we take steps designed to ensure transfers comply with applicable data protection requirements and include appropriate safeguards.

13. Information Security Measures

We use HTTPS (TLS/SSL) to encrypt data in transit between your browser and our website to help protect information during transmission. We also use measures designed to protect personal information, such as access controls (role-based access), data minimization, authentication protections, and limited administrative access to systems.

14. Additional Security Controls & Operational Practices

We maintain operational safeguards such as security monitoring, audit logs, and regular maintenance/updates to reduce risk. Where appropriate, we use secure hosting configurations, encrypted backups, and incident response procedures intended to identify, contain, and address suspected security events.

15. Fraud Prevention & Dispute Support (Chargebacks)

To help prevent fraud and support payment dispute resolution (including Stripe/PayPal chargebacks), we may retain and review order-related records such as order confirmation details, shipping/delivery status, customer communications, and technical signals (e.g., IP address and device/browser details). We may provide relevant order and fulfillment evidence to Stripe/PayPal or card networks when required to investigate unauthorized payments, suspected fraud, or disputes.

16. Data Retention

We generally retain personal information for up to 1 year to support customer service, order history, fraud prevention, and business operations, unless a longer retention period is required or permitted by law (for example, tax, accounting, or regulatory requirements). When information is no longer needed, we take steps designed to delete, anonymize, or securely dispose of it.

17. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to opt out of certain marketing communications. To exercise your rights or make a request, contact us at help@barorae.com; we may need to verify your identity before fulfilling certain requests.

18. Updates & Contact

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If you have questions about this Privacy Policy, please contact us at help@barorae.com or write to us at 210 E 3rd St, Ste 210, Royal Oak, MI 48067.